What is the most important thing you can do to reduce churn and increase referrals from word of mouth? The solution is obvious, but it is frequently overlooked: improve your customer service. What your customers are most likely to remember is the direct contact they have with your company, regardless...
Strategies for Turning Your Expertise Into a Profitable Online Business
Today, almost anyone can start an online business thanks to the power of the internet. But, with so many options, what are the best types of online businesses to start? Making your expertise and passion into something valuable is one of the best ways to get started. And, thanks to...
Pros and Cons: Running a Virtual Company With Remote Employees
I started my career in a cubicle as many white-collar workers do. It would be an understatement to say I didn't enjoy it. I eventually grew accustomed to it and then transferred to a company with a better cubicle next to the amusing (and adorable) receptionist. Every time I watched...
Ways Your Business Can Benefit From a Virtual Office
The term "virtual office" may have seemed weird a few years ago, but it is now very commonplace. Even if a business does not have a physical location, it can nevertheless supply goods and services. There is less need for a firm to function from a traditional brick-and-mortar site due...
How to establish a long-term WFH ‘office’
Working from home isn't a new trend, but the COVID-19 pandemic has forced many office and knowledge workers to do so on the spur of the moment. Even after the coronavirus outbreak has passed, many companies will have realized that they don't need big office buildings, and many employees will...
Work From Home Setup: What Every Employee Must Have
Today, we live in an unpredictable world where the only constant changes. Situations change in a matter of seconds, and the person who adapts the fastest is the one who succeeds. Take, for example, the current terrifying situation of COVID-19, which has resulted in a global lockdown. Companies are frequently...
The Impact of On-Demand Workforces on the World
The days of an employee working for eight hours a day at an office are gradually fading away. Today, an increasing number of employees work from their home office in New York or from a coworking space in Thailand. What we're seeing now is a big transition away from the...
Automation’s Advantages in Today’s Workforce
The impact of technology on modern labor is depicted in a negative light in the headlines. Many individuals believe that industrial robots and automation will be bad for blue-collar workers. Is it, however, well-founded, or has the bad hype been exaggerated? In my opinion, modern technology does not pose a...
Effective Leadership: Why It’s Significant And How It’s Managed
Let's go right to the point: No successful business would have gotten to where it is now without outstanding leadership. Effective leadership is virtually always one of the most essential and fundamental drivers of development, growth, and innovation. It's also worth noting that leadership isn't about titles or awards. Effective...
Influential Leaders Possess Eight Key Characteristics
The Dean's Executive Leadership Series (DELS), which comprises in-depth interviews with today's leading business practitioners and thought leaders, has been sponsored by the Graziadio School and Farmers' Insurance Group for the past few years. The topic of effective leadership has come up in many of these debates. With the Wall...